Process

We will review your application to make sure we have all the information necessary to issue an offer. We’ll get in touch with you if we need further information. Once we have reviewed your application, we will send you an offer, together with the applicable regulations/annexes. This includes the Terms of Contract.

Corn

    Terms of Contract

    You are requested to respond to this offer within a certain amount of time. If you wait too long, things may have changed such that the offer no longer accurately represents the conditions under which we are able to offer you our services. If you agree with its contents and the Terms of Contract, you can indicate this by:
    • Agreeing to the proposal on the portal, or
    • Uploading a signed copy of the offer letter in your portal.

    Certification Process

    Once the terms of the contract have been agreed, the process is as follows

    Registration confirmation

    Subsequently, we will send you a Registration Confirmation, which specifies how your organization, units, processes, products and applicable standards are registered in our system. When you sign the proposal and send it to us, both parties enter into a legal audit and certification contract

    Preparing for your audit

    All the relevant documents and/or links needed to prepare your audit can be found on your portal: – Normative documents of the Control Union certifications – Relevant standards; some system owners require you to obtain the standard directly from them, usually for a fee

    Payment

    To guarantee our impartial position, the accreditation rules oblige us to receive payment before the (first) audit. For invoicing purposes, we ask the applicant for the following information – VAT number – Billing address and financial contact (if different from the address given in your application)

    Portal

    You can edit your payment information on the portal. Note: Control Union Certifications will only make the (travel) arrangements and carry out the initial audit once payment of the first invoice has been received.